Online Banking Login Security Statement

Debit Card Security Tips

It's that time of year again, the lights have been strung and the malls are packed with people looking for the perfect gift for their friends and loved ones. It's a busy time for everyone, including criminals who take advantage of unsuspecting people during this festive season.

Debit Card Safety Tips

With the wide use of debit cards at stores and restaurants, and with online shopping, debit card fraud has been on the rise

  • If you receive an email asking for your debit card details, delete it. Never respond to such emails, even if they seem to be official emails from your bank. Grandview Bank will never ask for your personal information via email
  • Whenever you present your debit card to any merchant, make sure that he/she does not charge you twice
  • Avoid Debit card schemes. When you give your debit card to a merchant, he/she can insert your card into a card reader and extract all the information from our magnetic strip. Then they can make another credit card with this information and use it fraudulently
  • Don't enter your debit card number into an unsecure website. Before entering your credit card online, make sure the address uses "https" rather than "http". Also, make sure that your browser displays the secure lock, usually in the bottom right corner, or towards the top in some browsers. The website should also display a certification from trusted companies like VeriSign or Thawte
  • Never write your PIN on the debit card, in your wallet, or keep it with your debit card. If your debit card is lost and someone else finds it with your PIN, they can withdraw cash using your debit card
  • If possible, keep your debit card away from your wallet or purse
  • If someone calls and claims that they are from your bank, never give the credit card number to them over the phone. Call your bank back and provide the number, if it is really needed.
  • Before giving a debit card number to a merchant over the phone, make sure you can trust them. Make sure they have a website and have provided physical contact information. Check whether they participate in the Better Business Bureau
  • Store your statements safely away. When they are no longer needed, shred them
  • If you change your address, inform your bank immediately
  • Check your bank statement every time you receive it, and make sure that there are no unauthorized charges
  • Whenever possible, use your credit card for online shopping. Avoid using a debit card. Most fraudulent charges on credit cards can easily be disputed, but it would be very difficult to dispute them with a debit card, as the money is already deducted from your account.