Online Banking Login Security Statement

News

New and Improved Mobile Banking!

Effective on Monday, July 21st, 2014, Grandview Bank's current mobile banking will no longer be available. You must enroll in the new service on July 21st, 2014 to avoid a disruption in service.

Take Grandview Bank with you

Fast, Convenient, Secure

Bank anywhere, anytime, by text message, web browser or app!

Mobile Banking Apps

With Grandview Bank Mobile Banking Apps you can:

  • Pay Bills
  • Transfer Funds
  • View Detailed Account Activity
  • View Balance Information
  • Get quick access to Sign On Screen

Our apps are supported on Android, iPhone, and iPad. They give you fast access to account information and use your devices built-in features to provide a better banking experience.

Text Banking

Quickly receive your account information by text message. no sign-in necessary. Text banking is a service that allows you to quickly request and receive account information by text message. You won't need to sign in and it's just as secure as our other mobile banking services. There are no fees for this service. (*Check with your mobile carrier, text messaging and web access charges may apply).

*Once enrolled, text 96865 for all of your text banking needs.

Mobile Website from your Mobile Browser

Our Mobile website allows you to access your account information and make transactions from your phone's web browser.

With Grandview Bank mobile banking you can:

  • Pay Bills
  • Transfer Funds
  • View Detailed Account Activity
  • View Balance Information

* Depending on your mobile device plan, you may incur charges for text or internet usage from your mobile carrier.

On  or After July 21st, 2014

To enroll in the new mobile banking service, login to online banking and follow the steps below:

  • Click on the "User Services" tab
  • Click the "Mobile Enrollment" under the "Manage Accounts"
  • Enter your mobile number and follow the prompts to enroll your mobile device for mobile banking/and or text banking

Our secure mobile banking service gives you safe, 24-hour passcode protected access, so you can view account balances, transfer funds, pay bills and so much more!

Grandview Bank is excited to bring the Bank to you!

Report a Lost or Stolen Debit Card

If your debit card has been lost or stolen, it is important that you report the missing card immediately:

  • During Business Hours: Contact any of our branch locations and speak to a Customer Service Representative: Grandview 817-866-3316, Cleburne 817-641-3100, Alvarado 817-790-1400.
  • After Business Hours: Call the Debit Card Support Center at 1-866-546-8273. Calls are answered 24 hours a day, 7 days a week.
  • Provide the following information so that the Call Center representative can identify you and your card accurately.
  1. Your Bank information- Must provide ONE of the following-
  • Full Name of Bank, City and State-Grandview Bank, Grandview, TX (Grandview is our main location so all of our debit cards are recorded under this location regardless of which branch your account was opened.) OR
  • Grandview Bank's routing number - 111906996

  2. Your information- Must provide ALL of the following information-

  • Name on the debit card-exactly as it is printed
  • Full address of the card owner
  • Daytime phone number (as per bank records. Please update your contact information with the bank so this information is accurate on our system)
  • Reason the card status needs to be changed - ex: Card was lost or stolen