Online Banking Login Security Statement

Security Tips & Alerts

Technology Topic of the Month

Mobile Banking...Get Safe Online

Mobile Banking- using apps or mobile websites on smartphones or tablets- is growing rapidly in popularity as people realize the benefits of the convenience of check accounts, transferring money and making payments from the comfort of their armchair or whilst out and about.

Grandview Bank is invested in security to make your mobile banking experience safe and secure. However, it is your responsibility to ensure that you are using mobile banking responsibly to protect yourself and your finances.

Get Started

  • Use only banking apps from authorized app stores, and make sure mobile banking sites are authentic and secure.
  • Use only secure Wi FI when doing mobile or any online banking or other financial transaction.
  • As with any online banking, choose and use strong passwords and keep them to yourself.

The Risks

  • Unauthorized people- including criminals- gaining access to and using your bank accounts by finding or guessing your login details.
  • Your confidential details and transactions being intercepted if the Wi-Fi you are using is not secured.
  • 'Shoulder surfing'- people viewing what you are doing online, over your shoulder or via CCTV.
  • Loss or theft of your mobile device, which could contain or provide easy access to bank accounts and confidential details.
  • Being duped into visiting bogus banking websites, or downloading fake banking apps.
  • Being persuaded to reveal confidential details to callers claiming to be from your bank or the police, telling you there is a problem on your account.

Safe Mobile Banking

  • Make sure your smartphone or tablet is always protected with a PIN which is difficult to guess. Do not reveal your PIN to anybody, nor write it or store it where it can be found.
  • Like online banking rom a computer, choose, use and protect passwords and memorable words with great care.
  • Take care not to leave your device unattended, or left or stored in an insecure place. Download a tracking app which allows you to erase your data remotely, or enable this feature if already on your device.
  • Keep the banking and other apps on your device regularly updated.
  • Always log out of your banking app or mobile website when you have finished using it. Closing the app or web page or turning off your device may bot be sufficient.
  • Do not use unsecured Wi-Fi networks for banking, purchases or checking your email. In public places, it is very difficult to tell if a hotspot is secure or not, so it is always best not to use it. it is better to use a 3G or 4G internet connection, even if it is slower to do so.
  • Take care when downloading apps: make sure that they are from an authorized store and check reviews and recommendations. There are thousands of malicious banking apps circulating, especially for Android devices, even downloadable from official app stores.
  • Download, use and keep updated on of the many reputable internet security apps for your device.
  • Check your device's security settings to ensure maximum protection.
  • Check your device's security settings to ensure maximum protection.
  • Beware of emails, texts or phone calls claiming to be from your bank or the police claiming there is a problem with your account and requesting your login or other confidential details. Grandview Bank or any other authentic organization would never request these details.

Downloading...Get Safe Online

Downloading content over the internet is a great way to enjoy music, video, games and other entertainment. Downloading is also a very convenient way to obtain information in form Word documents, PDFs, photos and other files. Also, most software and its periodical updates are now downloaded from the internet.

Downloading should not be confused with streaming, which is where video, music or sound is sent over the internet for you to watch or listen to in real time, rather than being able to be saved on your computer to use later.

The Risks

  • In advertently allowing viruses on your computer- from both websites and peer- to- peer file sharing programs.
  • Inadvertently installing adware that enables annoying popup advertisements.
  • Installing spyware that enables criminals to obtain private information for financial gain or identity theft.
  • Having your firewall breached, especially when using peer-to- peer file sharing programs.
  • Downloading offensive/illegal material or viruses disguised as something else.
  • Breaching copyright. Although downloading free music, videos and software could be tempting, it is illegal to pirate material that is under copyright..

Safe Downloading

  • Ensure you have effective and update antivirus / antispyware software and firewall running before you start downloading.
  • Download executable files (.exe) with extreme caution. These are files used by programs to run on your computer. However, they are also commonly used in viruses.
  • Use trusted download websites rather than peer-to-peer systems to obtain programs.
  • Be wary about downloading anything, as people can call their files anything they like. Something that appears to be a clip from a new sci-fi movie could be a virus-infected file.
  • Download music only from paid sites such as iTunes, Napster or trusted retailers' websites.
  • If you must use file sharing software, make sure you choose safe software, install it safely and use it properly.
  • Install file sharing applications only when you have effective updated antivirus / antispyware software and firewall running.
  • Consider paying for a premium version that is not funded by advertising, to reduce the risk of adware being installed.
  • Download software only from manufactures' or authorized resellers' websites.
  • Don't let people browse your files directly, and configure the program carefully so that you only share the files you want to and keep the rest of your files and personal information private. This avoids sharing your emails, photos, financial information or work files with complete strangers.
  • Don't share material that is under copyright.

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