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Account Alerts

Online Banking Alerts are a great way to have different notifications sent to you to help keep you on top of and aware of what is going on with your account. Most notifications can be sent to your email or your phone via a text message. 
To setup Account Alerts, navigate into the account you would like the alerts setup on and select the Alert Preference option. Once in the Alert Preference menu, select the option to set up a new alert and follow the steps. 

Alert Description
Balance > $ Receive a notification when the account balance is above a a specified amount. 
Balance < $ Receive a notification when the account’s balance is below a specified amount.
Deposit Made > $ Receive a notification when a deposit over a specified about is made on the account.
Transaction > $ Receive a notification when any transaction over the specified amount is mad on the account.
Bill Pay Alerts are sent by our bill pay provider to alert you of different payment related items that occur to any bills that you set up in the bill pay system. To access this, login to online banking and in the bill pay section, select the option titled "Manage Payments," this will take you to the full bill pay portal. In the bill pay portal, select My Account from the menu options up top, the select View Alerts to set up which alerts you would like activated.

Alert Description
Notify me each time an occurrence of a recurring series processes. Receive a notification when a payment in a recurring payment series processes.
Notify me when a recurring series has only one remaining occurrence. Receive a notification when there is only one payment left in a recurring series.
Notify me when a single payment processes. Receive a notification when a single, non-recurring payment processes.
Notify me when I have a new secure message. Receive a notification if you receive a secured message from Grandview Bank's bill pay provider. 
Notify me when a payment is scheduled that exceeds a certain amount. Receive a notification if a payment over a specified limit is scheduled.
Notify me when a transaction is scheduled. Receive a notification when a payment transaction is scheduled.
Notify me when a payment from my account is approved. Receive a notification when a payment from a certain account is approved.
Notify me when a payee is added to my bill pay account. Receive a notification when a new payee is added to your bill pay.
Notify me when a payee is deleted from my bill pay account. Receive a notification when a payee is deleted from your bill pay.
Notify me when a new eBill is received. Receive a notification when an eBill is received on an eBill eligible account.
Notify me when the payee information is changed. Receive a notification when any information for a payee in your bill pay is changed.
Send me a list of transactions that were scheduled, stopped, or skipped during my bill pay session. *email alert only Receive an email detailing any changes to payments made while you are in bill pay.
Send me a list of transactions that are scheduled to process each month. *email alert only Receive an email that lists which transactions are scheduled to process during the month.
Send me a list of transactions that are paid each month. *email alert only Receive an email that lists which transactions are paid each month.
Alert Description
Login From A New Device Receive a notification when a successful login to your online banking occurs on a new device.
Email Address is Changed Receive a notification when the email address on your online banking is changed.
Password is Changed Receive a notification when the password on your online banking is changed.
Mobile Phone Number is Changed Receive a notification when the cell phone number on your account is changed.
Username is Changed Receive a notification when the username on your online banking is changed.








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